Shipping & Delivery

SHIPPING & CUT OFF DATE

We aim to ship all subscription boxes during the last week of each month, so our customers receive them during the first week of the following month at the same time. Please note that international orders may take additional time for delivery.

The cut-off date is the last day of the month. Any subscriptions made on or after the 1st of the month will be processed for the following month's shipment.

 

AUSTRALIA

Subscription Boxes: Free Express Shipping

Standard Shipping: 2-8 business days

Express Shipping: 1-4 business days

 

INTERNATIONAL 

New Zealand: Express International Shipping $25 AUD

Standard Shipping $10 AUD

USA & CanadaExpress International Shipping $35

Standard Shipping: $15 AUD

UK & Western Europe: Express International Shipping $35

Standard Shipping: $15 AUD

Asia: Express International Shipping $30

Standard Shipping: $15 AUD

 

For one-off purchases, orders will be dispatched within 1-2 business days.

 

INTERNATIONAL TAXES & CUSTOM CHARGES

Depending on the country, your order may incur import duties & taxes, which are applied when the delivery reaches its destination outside of Australia. Please note that we do not have control over these charges. Adour is not responsible for any custom fees and charges upon arrival. Payment of import duties & taxes will be the customer’s responsibility. Please review with your local customs office before purchasing. ​Adour does not provide refunds for duties and taxes associated with the order.

IMPORTANT INFORMATION

Once your order has been sent out for delivery Adour will not be held accountable for lost, stolen or delayed packages in transit. Please ensure the postal address provided at checkout is correct, as we do not take responsibility if you do not receive your package due to providing the incorrect address.